HeyDopple

Privacy Policy

Last updated: 5 October 2026

1. Introduction

Welcome to HeyDopple. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Dopple creation platform and related services.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, password)
  • Profile information and professional details
  • Messages you send in conversations with Dopples
  • Content you upload (resumes, documents, portfolios, case studies)
  • Communications with us (support requests, feedback)
  • Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

  • Usage data (how you interact with the platform)
  • Analytics data (pages visited, features used, session duration)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Create and personalize your Dopple
  • Generate AI responses and provide conversation history
  • Process transactions and manage your account
  • Send you service-related communications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Data Security

We implement security measures to protect your data:

  • AES-256 encryption for data at rest and in transit
  • Secure authentication and access controls
  • Regular security audits and updates
  • Compliance with GDPR and CCPA regulations

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To service providers who assist in operating our platform (under strict confidentiality agreements)
  • When required by law or to protect our rights
  • In connection with a business transfer (merger, acquisition)
  • With public Dopples, as configured by your visibility settings

5.1 Conversations with Dopples

When you chat with a Dopple created by another person, we store your messages and the AI's responses. The person who owns that Dopple can review the conversation through their account. They may also receive conversation notifications and summaries. This means that information you share in the chat may be read by the Dopple owner.

6. AI Model Training

We do not train our AI models on your private data. Your uploaded content is used solely to create and personalize your Dopple. We never use your private documents, conversations, or personal information to train general AI models.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and review your data
  • Update or correct inaccurate information
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Control Dopple visibility and access settings

To exercise these rights, contact us at privacy@heydopple.ai.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect some functionality.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the last updated date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@heydopple.ai.

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